Welcome to our store

This site is for ordering CDE Software products. For extended product information, downloads and other company information, please visit our main website at www.cdesoftware.com. For product support, please visit support.cdesoftware.com. For preprinted recap forms for software products are available at factory direct pricing from our only authorized supplier, which is available by clicking this link to recaps.cdesoftware.com.

User Account / Passwords:

If you forgot your user name, password or both, please use the Forgot Username and/or Password button in the login screen.When creating a new account, this store will send a validation email to the email address used. Please follow the instructions in the email sent.

Autoscoring vs Non-Autoscoring Products:

Are you ordering for a bowling center? If so, verify that the edition of the product being purchased needs to interact with the center's electronic automatic scoring system. If so, the edition required is the A/S (AutoScoring) edition.  The other editions (Standard and Professional) DO NOT integrate with the scoring system and require scores to be manually entered.

Are you an individual ordering for yourself or a league/tournament? The Standard or Professional editions would be the editions to choose from. The AutoScoring edition is not for home use.

Downloads vs Printed Manual & CD-ROM (or USB Flash Drive):

BLS, BTM and TBrac products are available as downloads from our website. For best pricing, the option to download only has been preselected.If you prefer to have a printed manual and either CD-ROM or USB Flash Drive, select the appropriate option when ordering the product. Regardless of preference, you will always have the ability to download the installer(s) from our website.

Shipping and Order Processing Cutoff:

Orders received before 12:00PM on a week day will usually be processed and shipped the same business day, using the method of shipping designated. Orders received after this cutoff time will usually be processed and shipped the next business day, using the method of shipping designated.

Business days are defined as Monday through Friday, exluding weekends and holidays. Once the product has been shipped, the shipper is responsible for any delays or shipment time estimates.

Backorders:

If an item is backordered due to materials being out of stock, the order will be shipped using the method of shipping designated in the order once materials become available.

Preorders:

If an item is preordered, the order will be shipped using the method of shipping designated in the order once materials become available. Payment is required for prior to placing an order on preorder. Registration codes will be emailed after the installers have been made available on our website.