Yes. This is to facilitate the order processing and proved emailed receipt from online store purchase.
Click the following link and enter your email address and click Recover. https://shop.cdesoftware.com/passwordrecovery
When you created an account, the store sent an email with a validation link. This must be clicked on in order to validate your email address.
If you can not log in, call our customer service number at 206-937-8069 and they can change the email address in the online store account. Please specify that this in in your online store account.
Log into the online store and click MY ACCOUNT. Change the email address in the Customer Info. ALSO - select ADDRESSES and edit your addresses to reflect the changed email address as needed.
Log into the online store and click MY ACCOUNT. Select ADDRESSES and edit your addresses as needed.
BLS, BTM and TBrac products are available as downloads from our website. For best pricing, the option to download only has been preselected. If you prefer to have a printed manual and either CD-ROM or USB Flash Drive, select the appropriate option when ordering the product. Regardless of preference, you will always have the ability to download the installer(s) from our website.
Are you ordering for a bowling center? If so, verify that the edition of the product being purchased needs to interact with the center's electronic automatic scoring system. If so, the edition required is the A/S (AutoScoring) edition. The other editions (Standard and Professional) DO NOT integrate with the scoring system and require scores to be manually entered.
Are you an individual ordering for yourself or a league/tournament? The Standard or Professional editions would be the editions to choose from. The AutoScoring edition is not for home use.
If an item is preordered, the order will be shipped using the method of shipping designated in the order once materials become available. Payment is required for prior to placing an order on preorder. Registration codes will be emailed after the installers have been made available on our website.
Orders received before 12:00PM on a week day will usually be processed and shipped the same business day, using the method of shipping designated. Orders received after this cutoff time will usually be processed and shipped the next business day, using the method of shipping designated.
Business days are defined as Monday through Friday, exluding weekends and holidays. Once the product has been shipped, the shipper is responsible for any delays or shipment time estimates.
If an item is backordered due to materials being out of stock, the order will be shipped using the method of shipping designated in the order once materials become available.